FREQUENTLY ASKED QUESTIONS
Everything You Need to Know Before Booking.
Can't find your answer here? Reach out directly - we’re happy to help.
General
Do you provide legal advice?
No. As a North Carolina notary, we notarize signatures and verify identity. We do not draft, interpret, or provide legal advice on any document. For legal guidance, please consult a licensed attorney.
What do I need for my appointment?
A valid, unexpired government-issued photo ID and all documents requiring notarization. The name on your ID must match the name on your documents exactly.
Do you travel to secure areas?
Yes. We regularly provide signings at hospitals, assisted living and memory care facilities, rehabilitation centers, and correctional facilities. Some secure signings require a brief consultation call prior to booking.
Booking and payment.
Do I need to pay in advance to book an appointment?
Yes. Payment is required to secure all appointments. This protects scheduled travel time and ensures availability for confirmed clients.
What is your service area?
We serve Raleigh, Durham, Cary, Chapel Hill, Apex, Morrisville, Hillsborough, and surrounding communities throughout the Triangle. Travel beyond 25 miles is available by custom quote.
Do you offer after-hours or weekend appointments?
Yes. We're available evenings, weekends, and holidays for an additional fee. See our Pricing page for details
Cancellations
What is your cancellation policy?
Rescheduling with 24+ hours notice carries no charge. Cancellations under 24 hours are billed at 50% of the service fee. Cancellations under 2 hours or no-shows are billed at 100% of the service fee.
Documents and Signing
Do I need a witness for my signing?
Some documents require one or two witnesses depending on document type and state requirements. We can provide witness coordination for an additional fee — see Pricing for details.
Can you notarize documents that are already signed?
No. All signers must sign in the notary's presence. Please do not sign your documents in advance of your appointment.
Do you print documents for me?
Yes, if requested. Send your documents in advance and we'll handle printing, organizing, and tabbing before we arrive. See our Printing & Delivery service on the Pricing page.
Specialty Services
How does the apostille process work?
We prepare your documents, submit your request to the NC Secretary of State, and track the process through to completion with full courier tracking. Apostille requests require a brief consultation call prior to booking.
Can you notarize for someone who is ill or in hospice care?
Yes, provided the signer is alert, responsive, and able to communicate clearly and knowingly at the time of signing. We're experienced working in hospital and hospice settings with care and discretion.
Still have questions?

